Terms of Use

Visitors/customers using the website of the “J. BOUTARI & SON WINERIES S.A.” Group and/or carrying out transactions through it, agree and accept the following:
The information and content available on the website is owned by the company (hereinafter the ” Company”). The information and content may be used freely by visitors / customers, but it cannot be copied, reproduced and / or republished for any reason except with the written consent of the Company.

The Company takes reasonable measures to ensure the accuracy of the information available on the website, however, unless expressly stated, it makes no representation or warranty as to the accuracy of the information. The information and content on the website is subject to change. Only the terms included in the signed agreements between the Company and its customers are binding.

The Company is not responsible for any error or inaccuracy in the transmission of information and / or orders from the customer / visitor, interference, impersonation, incorrect statement of data or system failure due to force majeure or other reasons not due to gross negligence or willful misconduct by the Company and / or its employees.

The Company has taken all the necessary measures to safeguard the security of the services provided and the confidentiality of the information of the website’s visitors / customers. However, it cannot be held responsible if, despite the measures, the confidentiality of this information is violated.


As Data Controller and Processor in accordance with the General Data Protection Regulation (EU) 2016/679

The Company is committed to respect and protect your personal data. We understand and consider the fact that you are informed on and interested in your personal data.

This Privacy Statement describes your personal data collected by the Company, how we use and protect your personal data, as well as your options regarding the way we use this data.

We understand that the protection of personal data is an ongoing responsibility and, therefore, we will update and amend this Statement from time to time. Please visit www.boutari.gr from time to time to ensure that you are informed of any changes and that you agree with them.

1. What personal data we collect

1.1. Name and surname / Company name: We collect the names (name, surname) and company names of our customers as well as the names of our customers’ contact persons when they express an interest in our services or subscribe to our newsletter or participate in our promotions.

1.2. Email address: We collect the email addresses of our customers and of the customers’ contact persons when they express an interest in our services or subscribe to our newsletter or participate in our promotions.

1.3. Postal address: We collect the home or registered office address of customers for invoicing purposes.

1.4. Other contact information: We collect other contact information, such as the customer’s or the contact person’s telephone number, to deliver our products and provide our services better and faster.

Invoicing information: We collect information necessary to invoice our services, such as the VAT number and the name of the tax office (D.O.Y.).

1.6. We try to minimize the risk of breach on your rights and freedoms by not collecting sensitive personal data about you.

How we collect your personal data

We collect your personal data when you express an interest in our products and services and communicate with us, when concluding a contract with us for the sale of our products or the provision of our services, when you visit our website and submit the contact form. We do not sell your personal data to anyone and we only share them with third parties that facilitate the provision of our services to you.

3. How we use (process) your personal data

We use your data for the following purposes:

3.1. Customer service: Since our business activity is the production and marketing of wine and beverages, we have a very organized sales network to serve our customers.

3.2. Marketing and / or promotional activities such as participation in competitions or email messages we periodically send to those who have subscribed to our newsletter. We may add to the list of newsletter recipients people who provide us with their email addresses during our communication and who state their desire to receive newsletters. Each newsletter allows the recipient to unsubscribe from our newsletters.

4. Legal basis for data processing

4.1. The processing of your personal data carried out for the provision of our services to you is based on the conclusion and performance of a contract or, upon your request, on preparatory actions for the conclusion and performance of a contract.

4.2. The processing of your personal data for marketing and / or promotional purposes is based on your consent.

4.3. In some cases, processing of your personal data is necessary for the purposes of our legitimate interests or for the purposes of our compliance with national and / or European law.

5. Retention period of your personal data

5.1. We keep your personal data for the duration of our business relation. We keep the personal data of our customers and consumers for at least fifteen (15) years in order to be able to fulfill our obligation to keep accurate records for tax or other administrative authorities.

5.2. We keep the personal data of the people who subscribed to our newsletters (and / or promotions) until they notify us that they no longer wish to receive newsletters and / or promotional materials.

5.3. For more information on where and for how long your personal data is retained, please contact privacy@boutarigroup.gr.

6. Security measures we take for the protection of your data

When you provide us with your personal data, we take measures to ensure that they are kept secure. In order to protect your personal data, we take physical, technical and organizational protective measures. We constantly update and test the security technology we use. We restrict access to your personal data only to those employees who need to be aware of this data in order to provide our services to you. In addition, we train employees on the importance of confidentiality and on maintaining the privacy and security of your personal data. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from getting lost, altered, unlawfully processed or changed:


detection and handling of security breaches ,

use of servers located in limited access rooms and subject to regular checks,

use of information systems and computer programs that have been installed in a way that minimizes the use of personal data and / or user authentication data,

adoption of individual procedures for the retention of personal data and their safe erasure / destruction thereof,

access to systems and databases on a “need-to-know” basis.

7. When and how we transfer your personal data to third parties

As part of our business activities, our related companies may also have access to your personal data. In addition, we use third party providers who provide services on our behalf. So, we may need to share your personal data with them. However, we only share with them the personal data required for them to provide the services we have requested and we require that they protect your data and not to use it for other purposes. The personal data we collect from you is stored in one or more databases hosted by third parties within the European Union. These third parties do not use or have access to your personal data for any purpose other than storage and retrieval in the cloud.

8. Your rights

You have the right to request access to your personal data we are processing. You also have the following rights:

8.1. Right to rectification or erasure (in some cases) of your personal data.

8.2. Right to restrict the processing or to oppose the processing of your personal data.

8.3. Right (conditional) to receive your personal data so you can use it elsewhere.

8.4. If we process your personal data based on your consent, you also have the right at any time to withdraw your consent without this withdrawal affecting the legitimacy of the processing for the period prior to the withdrawal of your consent.

Finally, you have the right to file a complaint with the competent Greek independent authority, which is the Personal Data Protection Authority (http://www.dpa.gr/).

9. Transfer of personal data outside the EU

The personal data we collect from you is not transferred or processed outside of the European Union.

10. How can you contact us?

You may contact us for any question regarding our processing of your personal data or to exercise your rights by emailing us at privacy@boutarigroup.gr. The company’s contact person for private data protection is Ms. Stavroula Verouki

11. Version Information – Amendments and Updates

This Statement was last updated on April 8th, 2019.

We reserve the right to amend and update this Statement at any time, for any reason, without prior notice given to you, on condition that we post the updated Statement on our website. We may periodically send emails to remind you of the changes and updates to this Statement, but you should check our website frequently to get informed on the current and valid Privacy Statement.


What cookies are and why they are used by the Company

They are small text files sent to your browser and they are stored on your computer while you are browsing our site. Cookies do not contain any personal information or information that will allow anyone to contact the site’s visitor by phone, e-mail, etc. In addition, cookies do not have access to your computer’s documents or files.

Cookies make it easier for the website to remember information about your visit by collecting useful information about your search preferences. Hence, the search experience will be improved the next time you visit us.

Moreover, cookies help us monitor the performance and traffic of our site, allowing us to improve its design and content according to the preferences of our visitors.

Which cookies we are using

Some or all cookies described below may be stored in the browser. You can view and manage cookies stored in your browser (though browsers for mobile devices may not offer this visibility).

Of the different types of available cookies, the Company uses the following:

The necessary ones:

The technically necessary cookies are essential for the proper operation of the site, they allow you to browse and use its features. These cookies cannot personally identify you.

Without these cookies, our website will not function properly.

In addition, these cookies allow the site to remember your choices such as the font size, or if you’ve responded to a poll in order to provide better and personalized features.

Performance Cookies (Google analytics):

These cookies collect information about how you use the site, for example, which pages you visit most often. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used only to improve the performance of a website.

Do you not want to use cookies?

You can enable, disable or even completely delete cookies through the settings in your browser.

For example, in Chrome, you can click the Chrome menu and then click Settings / Privacy / Content Settings and change the cookies settings to suit your preferences.

If you disable cookies, parts of the site may not work properly.